Legal
Privacy Policy
- We keep what Hanz needs to check in on you: your tasks, what you tell him, and how it went.
- Your speech is turned into text on your phone. We don't record or store your voice.
- We never sell your data and there are no ads.
- Our team sees counts only, never your tasks, facts or conversations.
- Delete your account and everything tied to it is deleted.
This policy explains what Hanz App ("we", "us") collects when you use Hanz, the mobile app and the website at hanzapp.com, and what we do with it.
1. What we collect
| What | Examples | Why |
|---|---|---|
| Waitlist (website) | Your email and the link you arrived from (for example for=founders) | To email you once when Hanz launches and to see which ads bring people in |
| Account | Email, password (stored only as a hash), time zone, sign-in sessions | To sign you in and keep your account secure |
| Your tasks and habits | Task titles, check-in times, first steps, time estimates, outcomes (done, not done, dropped), completions | So Hanz knows what to check in about and when |
| Conversations | Chat messages, call transcripts (as text) and call summaries | So Hanz can reply, remember earlier calls, and record how things went |
| Facts about you | Things you tell Hanz to remember, like "I work best in the morning" | To personalize check-ins. You can view and delete each one in Settings |
| Settings | Quiet hours, call or message preference, tone, voice, retries, pause and snooze | To check in the way you asked |
| Calendar (optional) | The private iCal address you paste in, and the events it returns | To check in before your meetings |
| Device | Push notification token, whether the on-device voice is installed | To ring you and send messages |
| Usage | Call minutes, message counts, focus minutes, speech usage | To apply your plan's limits and keep costs in check |
| Subscription | Your plan, renewal date and plan changes | To give you what you paid for |
| Waitlist | Your email and which page you signed up from | To tell you when Hanz launches |
We do not collect your contacts, location, photos or payment card details.
2. Your voice
- By default, your phone turns your speech into text on the device. Only the text reaches our servers.
- If your phone can't do this and the server fallback is on, your microphone audio is streamed to our speech provider (Deepgram) to be turned into text. During focus sessions, audio is only sent while you are talking.
- Hanz's voice is made either on your phone or by Deepgram from the text of his reply.
- We do not record or store audio of your calls.
3. Who we share it with
We share data only with providers that help run Hanz, and only what each one needs:
| Provider | What they get | Why |
|---|---|---|
| Anthropic | Your messages, call text, tasks, recent summaries and up to 50 of your facts | The AI model that writes Hanz's replies |
| Deepgram | Text of Hanz's replies; your audio only when the server fallback is used | Speech |
| Apple, Google and RevenueCat | Purchase and subscription status | Payments. They handle your card; we never see it |
| Apple and Google push services | Your push token and notification content | Ringing you and sending messages |
| Hetzner | All of the above, stored on our servers in Germany | Hosting |
Our AI provider does not use data sent through its API to train its models. We never sell your data, share it for advertising, or show ads. We may disclose data if the law requires it.
4. Who on our team can see it
Our admin tools show counts (for example, how many calls happened). They do not show your tasks, facts, messages or transcripts. A small number of engineers can access the database to fix problems, and only when needed.
5. How long we keep it
- Your data stays while your account is open.
- When you delete your account, your tasks, conversations, facts, usage and settings are deleted with it. Server backups are overwritten within 45 days.
- Waitlist emails are kept until you unsubscribe or ask us to remove them.
6. Your choices and rights
- See and delete facts Hanz remembers, in Settings.
- Sign out other devices in Settings.
- Turn off calls or notifications any time, in the app or your phone's settings.
- Get a copy, correct, or delete everything: email [email protected]. We reply within 30 days.
Depending on where you live (for example the EU, UK or California), you may have further rights, including objecting to processing and complaining to your data protection authority. We process your data to provide the service you asked for (contract) and, for security and cost control, our legitimate interests.
7. Security
Data travels over encrypted connections. Passwords are hashed. Access to servers is limited. No system is perfectly secure, and we will tell you promptly if a breach affects your data.
8. Children
Hanz is not for anyone under 16. If you think a child has made an account, email us and we will delete it.
9. Health information
Hanz is built with ADHD in mind, but we don't ask for a diagnosis or medical records. If you tell Hanz about your health, it is stored like any other fact and you can delete it. Hanz is not a medical service.
10. Changes
If we change this policy in a way that matters, we will tell you in the app before it takes effect.
11. Contact
Hanz App, 556 Hamadan, Giza 12511, Egypt
[email protected]